Last updated: [Insert Date]

Welcome to Office Chair Sales (operating through officechairsales.com), a trading name of Enjoy Sales Store. These Terms and Conditions govern your use of our website and purchases of our premium office seating solutions. By accessing our site or making a purchase, you agree to be bound by these terms.

Key Points: We specialise in high-quality office chairs including ergonomic, executive, and specialist seating. Our policies are designed to provide transparency and confidence in your purchase while protecting both parties’ rights.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website for lawful purposes only. Prohibited activities include:

  • Attempting to gain unauthorised access to our systems
  • Using automated tools to scrape content or place orders
  • Misrepresenting your identity or location
  • Posting harmful or offensive content

1.2 Intellectual Property

All content on our website, including product descriptions, images, and branding, is the property of Enjoy Sales Store and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Range

We specialise in premium office chairs including:

  • 24 Hour Office Chairs (designed for extended use)
  • Draughtsman Chairs (adjustable height specialist chairs)
  • Ergonomic Office Chairs (health-focused designs)
  • Executive Office Chairs (premium materials and finishes)
  • Meeting/Conference Chairs
  • Operator/Task Chairs
  • Visitor Chairs

2.2 Product Descriptions

We make every effort to ensure product descriptions and specifications are accurate. However:

  • Minor variations in colour or materials may occur
  • Product dimensions are approximate
  • Images are for illustrative purposes

If you receive a product that significantly differs from its description, please contact us immediately.

3. Ordering and Payment

3.1 Placing an Order

By placing an order, you:

  • Confirm you are legally capable of entering into binding contracts
  • Warrant that all provided information is accurate
  • Accept responsibility for ensuring your order complies with local import regulations

3.2 Order Processing

All orders are subject to availability and our acceptance. We reserve the right to:

  • Reject orders for any reason
  • Limit quantities purchased
  • Cancel orders if pricing errors are identified

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. For security, we do not store full payment details on our systems.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

4.2 Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and may vary due to:

  • Customs processing
  • Local delivery conditions
  • Unforeseen circumstances

4.3 Shipping Restrictions

We currently ship worldwide except to:

  • Certain remote areas
  • Parts of Asia (specific restrictions available on request)

5. Returns and Refunds

5.1 Returns Policy

We accept returns within 15 days of delivery, provided:

  • The item is unused and in original condition
  • All original packaging and tags are intact
  • Proof of purchase is provided

Important Hygiene Notice: For health and safety reasons, we cannot accept returns on 24 Hour Office Chairs and Draughtsman Chairs that have been removed from their original packaging, unless they are defective.

5.2 Return Process

To initiate a return:

  1. Contact customer service at [email protected] within 15 days
  2. Provide order details and reason for return
  3. Wait for approval (response within 2 business days)
  4. Pack item securely in original packaging
  5. Ship using specified carrier

5.3 Refunds

Refunds will be:

  • Processed to original payment method within 5-7 business days after we receive your return
  • Exclusive of original shipping costs (unless item is defective)

6. Warranties and Liability

6.1 Product Warranties

All chairs come with a manufacturer’s warranty against defects in materials and workmanship. Warranty periods vary by product line and are specified in product documentation.

6.2 Our Liability

Enjoy Sales Store’s liability is limited to:

  • The purchase price of the product
  • Direct damages caused by our negligence

We are not liable for:

  • Consequential or indirect damages
  • Improper use or assembly of products
  • Normal wear and tear

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

8. Governing Law

These Terms and Conditions are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be available on our website.

10. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Postal Address:
Office Chair Sales
22 Victoria St, Nottingham, GB NG7J 2NF

Thank you for choosing Office Chair Sales for your premium office seating needs. We’re committed to your satisfaction and welcome any feedback to help us improve our service.